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Wye Pursuits Terms & Conditions

Canoes, Kayaks, Sit On Top Kayaks & Touring Kayaks & Plenty of Fun!


Booking...

Clients booking by telephone will be deemed to have read and accepted these Terms and Conditions.

We require a 50% deposit when you make your booking to secure the booking. This payment is non-refundable and in the event of you cancelling your booking, will be used as a cancellation fee to cover administrative costs.

All bookings are treated as provisional until the deposit payment has cleared.


Appropriate Adult...

There must be a appropriate adult over the age of 18 years in each group. The appropriate adult is responsible for ensuring that each member of the group is aware of and agrees to these Terms and Conditions.

The appropriate adult, upon receiving the hired equipment, also accepts full responsibility for any loss or damage to our equipment or to any third party’s equipment up to the value of replacement.


Hiring of Equipment...

All equipment should be returned in the same condition as when hired. You will be charged the cost of replacement/repair of any damaged equipment. We reserve the right to charge for the late return of equipment.


Liability...

We recognize that outdoor adventurous activities can be inherently dangerous with a danger of personal injury or death attached. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement. By accepting these Terms and Conditions you are confirming that you are aware of this and accept the risks associated with these activities.

Please note that we cannot accept responsibility for any personal injury or death. However, nothing in these Terms and Conditions shall affect the statutory rights of any client or exclude or restrict any liability for death or personal injury arising from the negligence of Wye Pursuits Ltd.

By agreeing to these Terms and Conditions you accept that Wye Pursuits Ltd does not have any responsibility whatsoever for loss or damage to your personal belongings.

You should be aware that any water resistant containers supplied by us are not guaranteed to be water proof. Therefore you should not rely on the water resistant containers that we supply to keep your property dry, and you accept that you are taking your personal property on to the river at your own risk.


Weather...

Hire/activities on the day are subject to river levels and weather conditions, if cancellation of your hire/activities is necessary due to adverse weather/river conditions we will try to offer you an alternative date or refund any monies already paid.


Physical Effort...

All of our activities involve physical effort, which at times may be more than you are used to. This may involve stamina or physical strength. If you have medical conditions or injures, past or present, which may make some activities ill advised you should make us aware of them. Rest assured however, that we can accommodate almost anyone provided we know about the condition.


Safety Equipment...

You MUST wear the safety equipment that we provide at all times. If you do not wear the appropriate safety equipment the hire/activity will be terminated immediately. Under these circumstances you will not be entitled to a refund.


Alcohol & Substance Abuse...

Alcohol and other illegal substances should not be consumed before commencing or during hire/activity. Anyone under the influence, will not be permitted to hire our equipment or participate in any of the activities we offer. The hire/activity will be terminated immediately. Under these circumstances you will not be entitled to a refund.


Special Needs...

We want you to get the most from your activities with us and therefore we need to know any special requirements at the time of booking, for example if you or a member of your group suffers from a disability so that we can seek to accommodate them.


Right to Terminate

We reserve the right to terminate a booking in the event of unreasonable conduct, which is likely to cause distress, damage or danger to other clients, employees or any third party. This includes a failure to disclose any serious medical condition or disability. Should any of the above occur, our cancellation policy applies.